Who provides the service
The provider is self-employed Alexander Vitalyevich Rysev, taxpayer identification number 771707673616, a professional income tax payer. For purchase, access, receipt, cancellation and refund enquiries, contact almostappsup@gmail.com.
This is a public offer for “Full Access” digital access in the Almost Crossed Android app for buyers in Russia through Robokassa. The buyer accepts it when confirming payment. Purchases through Apple App Store or Google Play follow the relevant store's terms. Mandatory consumer rights remain in force regardless of this offer.
What Full Access includes
Almost Crossed helps explore places and dates from selected photos and videos, build a personal map and memory timeline, and compare them with another person's memories by mutual consent.
Full Access unlocks:
- all available memories on the personal map, without the free preview limit;
- places, dates and memory details in the personal timeline;
- detailed results of current and future comparisons with another person, including shared places and dates, possible crossings and spatial and temporal proximity information.
If purchased for a shared comparison, both participants can access that comparison's results. Personal Full Access and the right to unlock future comparisons belong to the buyer; the other participant does not receive separate personal Full Access.
This is a one-time purchase for 899 Russian rubles (899 ₽), without a subscription or automatic repeat charges. Restoring this purchase does not require another payment. No physical goods are delivered: the service is digital access in the app.
Results depend on dates and geographic data in selected photos and videos. The app shows possible place and time matches; it does not guarantee matches or that two people actually met. Original photos and videos stay on the device. Purchasing and verifying access require internet and a compatible Android app version; comparison requires both participants' consent and data.
Ordering, payment and receipt
- Open Full Access in the Almost Crossed Android app. Review the purchase contents, the price of 899 Russian rubles (899 ₽), this offer and the personal-data policy. If payment for your region is temporarily unavailable, an order cannot be placed through Robokassa.
- Enter a valid email for the receipt and purchase restoration, then select the purchase button. The app creates an order and opens Robokassa's secure page.
- Select a bank card or Faster Payments System (SBP) from the available methods and confirm the one-time payment. Before confirmation, you can close the payment page and cancel ordering. The price is not increased by provider or payment-service commissions. We do not receive full card details.
- After successful payment, return to the app to verify and open access. Keep your email address and order number.
After successful payment, Robokassa sends payment information through its self-employed receipt service to “Мой налог” (My Tax). The self-employed tax receipt is sent to the email entered at payment. If no receipt arrives, write to almostappsup@gmail.com, including the order number or purchase email.
Access delivery and restoration
Access is granted automatically after receiving Robokassa's payment confirmation and the app verifying the purchase, usually within a few minutes when online. Access is delivered no later than one business day after successful payment. If confirmation is delayed, do not pay again: write to almostappsup@gmail.com with the order number or purchase email; do not send card details. We will verify payment and deliver access within that period or process your refund request.
After reinstalling, choose purchase restoration, enter the payment email and confirm it with a one-time code from the email. Keep the ability to receive email at that address. If restoration fails, contact the same support address.
Cancellation and refunds
Before confirming payment, cancel the order by closing Robokassa's page; an unpaid order does not grant access. After payment, you may request cancellation at any time before access opens or during its use. This does not limit statutory deadlines for claims about defects or failure to deliver access.
Request and refund procedure:
- Write to almostappsup@gmail.com with the subject “Almost Crossed purchase cancellation / refund”. Include the order number or purchase email, payment date and amount, your request and a reply address. Briefly describe the issue if it concerns access. Card details, verification codes and passwords are unnecessary.
- We will check the order, payment and access delivery. If information is insufficient to locate the order, we will request only necessary clarification. A substantive email response will be sent no later than 3 business days after receiving the request; this does not extend the mandatory refund period.
- Cancellation before access delivery, a duplicate charge for one order or failure to deliver paid access results in a refund of the corresponding amount paid. Cancellation during use and other claims are handled under applicable consumer rights. If the law allows actual provider expenses to be taken into account, their existence, connection to the particular order and amount must be substantiated and explained. Robokassa, bank or other payment-service fees are not deducted from refunds. Opening access alone is not grounds to automatically refuse a refund.
- Amounts due for refund are returned no later than 10 calendar days after receiving the request, unless the law requires a shorter period. Refunds are made through Robokassa to the original card or account. We will email the amount, date and confirmation. If the original refund method is technically unavailable, we will agree a safe alternative with the buyer; no additional refund fees are charged. Contact us if funds are delayed.
- After a refund, access under that purchase ends, including shared results unlocked by it. Personal photos and videos are not deleted. The provider corrects the associated self-employed receipt as required.
Email is sufficient; no in-person visit or paper application is required. These terms do not exclude or limit other mandatory buyer rights.
Personal data
The Almost Crossed Privacy Policy describes the processing of email, purchase information and technical data, including purposes, recipients, storage and ways to exercise rights. For enquiries, write to almostappsup@gmail.com. Reading the policy is not in itself consent to data processing.